Techies arrested in Dowry cases could work in this "BPO behind bars "- Salary 1.5 Pounds (GBP) - approx Indian Rs. 105/- per day !
An Indian company which provides call centres for some of Britain's biggest companies is planning to employ prisoners in Hyderabad's Cherlapally Central Jail.
Exerpts : ".....He said there were a number of highly-educated and computer-literate prisoners who had been jailed for 'dowry-murders' – ..... is often a middle-class crime in India. He said inmates like these could play an important role in training other prisoners....."
Comment : Probably most of these are false cases and the BPO firms has understood this :-(. News report below
http://www.telegraph.co.uk/news/7715365/Call-centre-firm-to-employ-Indian-prisoners.html
Call centre firm to employ Indian prisoners
By Dean Nelson in New Delhi
Published: 7:00AM BST 13 May 2010
The scheme is aimed at helping criminals, including those jailed for murder and violence, improve their workplace skills and their career prospects when they are released.
Around 250 inmates will work in the new centre, initially processing insurance claim forms and bank account applications for Indian clients.
But according to Radiant Infosystems, the Indian firm behind the scheme, it will quickly expand it to include customers from Britain and the United States. They are also keen to move into handling customer enquiry phone calls in the future.
The company, which lists Marks and Spencer and the Royal Bank of Scotland among its clients, has insisted there is no security risk as the prisoners will not have access to sensitive information including passwords and bank accounts.
It has also said that anyone convicted of fraud or robbery will not be allowed to work for them – but admitted murdered and violent criminals would.
Inmates at the jail are currently the equivalent of less than 20 pence per day for making furniture, but if they are hired by the jail's new call centre they will earn up to £1.50.
They will work in three round the clock shifts and will be ranked according to their aptitudes and qualifications.
Radiant director C. Narayanacharyulu said inmates who have completed their school education will be recruited along with any graduates and postgraduates.
He said there were a number of highly-educated and computer-literate prisoners who had been jailed for 'dowry-murders' – the killing of new wives by husbands and in-laws because her family has failed to pay enough money for her 'dowry.' It is often a middle-class crime in India. He said inmates like these could play an important role in training other prisoners.
"Our company visited the Jail and we found there are many prisoners who have computer knowledge and are educated. There is enough infrastructure and manpower. There is a general trend to shift [call centres] from urban areas to rural areas, so it was a part of that shift," he said.
"During consultations with the Jail authorities, we decided to start a low end [call centre] which will process bank and insurance data entries. At present, we don't have voice calling but there is a possibility of having this facility in future.
"It will be mostly petty criminals, some people who have committed crimes in a fit of anger but those convicted of fraud or robbery will not be eligible.
"The prisoners will range from the smallest to the highest, including murder. Some are in for dowry harassment cases, some for murder, and they have backgrounds in Information Technology," he added.
- RBS/M&S quote to follow
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